Satisfaction Guarantee & Liability

Klenen Service is fully insured to provide peace of mind to our clients during service. However, certain limitations of liability apply. We are not responsible for normal wear and tear that occurs over time, nor for pre-existing damage to surfaces, furniture, or items within the property. We also do not assume responsibility for damage caused by unstable, defective, poorly assembled, or improperly installed items. We recommend that clients inform us in advance of any special conditions or delicate items so that we can take the necessary precautions. Our commitment is to work with the highest level of care and professionalism at all times

Your satisfaction is one of our top priorities. We strive to deliver high-quality cleaning services on every visit. If you feel that any detail was overlooked or does not meet your expectations, please notify us within 24 hours after the service is completed. Our team will carefully review your concern and, when appropriate, we will schedule a return visit to re-clean the affected area. Our goal is to ensure that every client receives reliable, consistent service that exceeds expectations.